Privacy Policy | Epg Primary Care

EPG Primary Care Terms and Conditions /Privacy Policy

EPG Primary Care

Effective Date: march 2025

EPG Primary Care values and respects your privacy. This Terms and conditions/Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.epgprimarycare.com and use our services.

1. Data Collection:

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, contract services agreement or third party reservation system. We also collect Information about how you interact with our website, such as IP address, browser type, and pages visited, and health Information related to your medical history or conditions, but only when provided voluntarily.

2. Data Usage:

We use your data to get information about how you interact with our website, such as IP address, browser type, and pages visited.

We also use your data for sending messages for the following purposes:

To provide and improve our medical services.
To respond to inquiries and schedule appointments.
To send relevant updates, promotions, and medical reminders related to our products or services
To comply with legal obligations.

3. Data Security:

We protect your data with secure storage measures to prevent unauthorized access, alteration, disclosure, or destruction.

4. Data Retention:

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

5. MESSAGES AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have unlimited texting or data plan.

6. Messages are recurring and message frequency varies.

7. Contact EPG Primary Care at 623-980-3093 or Office@epgprimarycare.com for HELP or to STOP receiving messages.

8. Opt-Out:

You can opt-out of SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to Office@epgprimarycare.com or 623-980-3093. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.

9. Non-Sharing Clause:

We do not share your data with third parties for marketing purposes. EPG Primary Care will not sell, rent or share the collected mobile numbers. However, we may share your data in the following cases:

With medical professionals involved in your treatment.
With service providers who assist in operating our website and business.
When required by law or to protect our rights.

5. Your Rights

You have the right to:

Access, modify, or delete your personal data.
Opt out of marketing communications.
Restrict processing of your data in certain circumstances.

To exercise these rights, contact us at eva.padillagarcia@epgprimarycare.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: